Note: Uninstalling Cylance Smart Antivirus on the device does not remove it from your Dashboard. You must manually remove the device from the Dashboard.
Windows
To uninstall Cylance Smart Antivirus on a Windows 7 system:
- Select Start > Control Panel.
- Click Uninstall a Program. If you have Icons selected instead of Categories, click Programs and Features to see Uninstall a Program.
- Select Cylance Smart Antivirus
- Then click Uninstall. If User Account Control (UAC) is enabled, click Yes to continue to uninstall.
- For Modify Setup, click Uninstall. When the process completes, click Close.
To uninstall Cylance Smart Antivirus on a Windows 8.1 or 10 system:
- Right-click the Start icon (lower-left corner)
- Click Apps and Features. A list of applications installed on your system display. If you do not see Apps, click System, then click Apps & features.
- Select Cylance Smart Antivirus
- Then click Uninstall. If User Account Control (UAC) is enabled, click Yes to continue to uninstall.
- For Modify Setup, click Uninstall. When the process completes, click Close.
Mac OS X and macOS
To uninstall Cylance Smart Antivirus:
- Open a Finder window and select Applications
- Open the Cylance Folder
- Run the Uninstall Cylance Smart Antivirus application
Depending on your OS version and system permission, the above method may not be available. Alternatively, to uninstall Cylance Smart Antivirus on a macOS system (including OS X):
- Open the Terminal. Open Launchpad, then search for Terminal.
- Type the following command, then press Return.
- sudo /Applications/Cylance/Uninstall\ CylancePROTECT.app/Contents/MacOS/Uninstall\ CylancePROTECT
- If you are prompted for a sudo password, type it, then press Return.
- Click Yes to confirm uninstalling Cylance Smart Antivirus.
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