If there is a file that is being blocked on your device that you would like us to look into please give us the following information:
- Device name
- The SHA256 of the file being blocked
The SHA256 can be found by clicking on the file being blocked on the Dashboard and looking at the threat details.
We can send the file to our Threat Guidance team to potentially be addressed in an upcoming model update.
In the meantime if you trust the files, please add them to your Safe List.
If you are not able to locate the SHA256 of the files to safelist you can temporarily disable protection to allow the files to run: