If you would like to allow a file to run without the Cylance agent blocking it, you can add the file to the Safelist. Here are the steps to that:
1. From the Cylance Smart Antivirus Dashboard, navigate to Settings
2. From the settings page navigate to the Global Lists Tab where you have the option to add a file to the safelist.
3. Clicking on Add file brings up a box that allows you to add the SHA256 of the file you would like to allow.
After filling out the fields the file will no longer be blocked by the agent.