Cylance strives to support new operating systems as soon as the OSes are released, to help ensure coverage for our customers. To support a new OS or a major update to an existing OS, our Engineering and QA teams need access to a build and run through a full suite of tests to ensure there are no issues. Cylance tests using beta builds of the OS, but changes between the beta and the final release of the OS can introduce new issues that must be addressed and fully tested.
Testing can take up to 30 days after the release of the new OS however depending on how the tests in QA are progressing it can take longer to ensure the product functions properly on the new OS.
Please refer to the following KB for supported OSes.