How to - Turn Off Auto Renewal

Customers can turn off Auto Renewal in the following way:

1.  Login to your Cylance Smart Antivirus Dashboard.

2.  Click on your email address located at the upper-right corner of the page and select My Account:

3.  From the Account page, click on the Manage Subscription & Billing button:

4.  This will take you to your account settings for the subscription you purchased from Digital River. From here, you can select Cancel Subscription.

Note: We understand there is no Auto Renewal button; however, you will be able to use the product until the end of your initial subscription length and you will NOT be charged again.