The Cylance Smart Antivirus Agents report to and are managed in your Dashboard (cloud-based) for Policies and Updates.
The Cylance Smart Antivirus Dashboard is hosted by Amazon Web Services (AWS). Due to the nature of AWS and frequently changing IP addresses, it is not possible to identify which IPs are being used when and they can't be whitelisted (exceptions for certain IPs) that are used for running Cylance Smart AV.
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