The Cylance Smart Antivirus Agents report to and are managed in your Dashboard (cloud-based) for Policies and Updates. If you use any software or firewall to block/allow access to the internet, you may need to update the rules to allow access for Cylance Smart AV to function.
The Cylance Smart Antivirus Dashboard is hosted by Amazon Web Services (AWS). Due to the nature of AWS and frequently changing IP addresses, it is not possible to identify which IPs are being used when.
Instead of IP addresses, it is recommended users allow *.cylance.com over port 443 for communication between the Cylance Smart Antivirus Agents and the Dashboard.