Once you get logged into your Cylance Smart Antivirus online console, you should be seeing this screen as your home page:
From there, you can click on 'Add a Device' and that will bring you to the Download page with your installation token:
Here, you can select which operating system you are using (MACos or Windows EXE). You can also invite someone to be protected under your account by adding their name and email address and they will be sent a link to download.
When installing on a MACOS machine, you should be seeing the .DMG file be downloaded on your machine. You can open your 'Finder' and go your Downloads section for that.
Double-clicking that file will bring up:
Double-clicking the shield brings up:
Clicking 'Continue' for the next two screens bring you to the point where you need to add in your installation token:
Your installation token can be found on the same page you downloaded the installer from. You will then be taken to a screen that shows the file size of Cylance Smart AV. You will then click 'install'. If you have a root password set for your computer, you will be prompted to put in your password to install this program.
If everything is set up correctly, you should see this screen:
Once you see this you have completed your installation. You can check your Cylance Dashboard for your device name to show up. You can also check to see if your CylanceUI shows up in your toolbar. If you are able to see all of those, you have successfully installed Cylance Smart Antivirus.